Privacy Policy

Last updated: 23/03/2025

Introduction

Welcome to Senex ("we", "us", or "our"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our SaaS web application (the "Service"). By accessing or using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

Personal Data

When you use our Service, we may ask you to provide certain personally identifiable information ("Personal Data") that can be used to contact or identify you. This may include, but is not limited to:

  • Email address
  • First and last name
  • Phone number
  • Billing information
  • Any other information you voluntarily provide

Usage Data

We also collect data on how the Service is accessed and used ("Usage Data"). This may include your computer's Internet Protocol (IP) address, browser type, browser version, pages visited on our Service, the time and date of your visit, time spent on those pages, and other diagnostic data.

How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide and maintain our Service
  • Notify you about changes to our Service
  • Allow you to participate in interactive features of our Service
  • Provide customer support
  • Gather analysis or valuable information so that we can improve the Service
  • Monitor the usage of the Service
  • Detect, prevent, and address technical issues

Information Sharing and Disclosure

We may share your information in the following situations:

  • With Service Providers: We may share your information with third-party service providers to help us monitor and analyze the use of our Service, facilitate our Service, or assist in marketing and other business-related activities.
  • For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

We do not sell or rent your Personal Data to third parties.

Data Security

We take the security of your data seriously and employ commercially reasonable measures to protect your Personal Data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure.

Your Rights

You have the right to access, correct, or delete your Personal Data, subject to certain exceptions. You may also have the right to object to or restrict certain processing of your data and to request data portability. To exercise these rights, please contact us using the details provided below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and to store certain information. Cookies are small data files stored on your device that help us improve your user experience. You can instruct your browser to refuse all cookies or to alert you when a cookie is being sent.

International Data Transfers

Your information, including Personal Data, may be transferred to and maintained on servers located outside of your country or jurisdiction. By using our Service, you consent to the transfer of your data to countries that may have different data protection rules than your country.

Children's Privacy

Our Service is not intended for individuals under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you believe that a child under 13 has provided us with Personal Data, please contact us immediately.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. It is recommended that you review this Privacy Policy periodically for any updates.

Contact Us

If you have any questions about this Privacy Policy, please contact us via the contact form.